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Glion’s fully online MBA in International Hospitality and Service Industries Management program is designed to equip working professionals with the expertise to lead and motivate individuals, teams and organizations within a diverse and multicultural global business environment.

Designed and delivered by top international faculty and industry experts, the business and strategic acumen acquired during this program will allow graduates to develop and refine their analytical skills. Then, using proven industry practices to exploit strategic opportunities, they will be better placed to solve complex business problems and manage change. At the end of the program, students will have developed an ability to make business decisions with reference to accepted industry standards of business ethics, corporate governance, and social responsibility.

Professional Development Programs

Glion Institute of Higher Education's Professional Development programs are designed to offer ambitious and career-minded professionals, within the hospitality and wider service industries, the opportunity to explore their interest, or enhance their skills, in key areas of the Online MBA curricula. The practical nature of Glion's industry qualifications mean that students can take what they learn in the classroom and immediately apply it into their workplace.

For those seeking rapid career growth but who require a thorough grounding in the fundamentals of management, both the Online Professional Development Certificate and Online Professional Diploma programs can allow you to join the Online MBA program, subject to meeting the program prerequisites.

Postgraduate options

Glion Institute of Higher Education also offers online Postgraduate certificate and online Postgraduate diploma opportunities for hospitality and service industry professionals who are looking for shorter programs, or do not wish to engage in an applied business project. These programs are ideal for industry professionals who may not have the time to commit to the full Online MBA or who want to go deeper into the interactive content, but still want to progress professionally and network in a classroom of international professionals.

MBA Program Outline

Specializations available

1. General Management for the Service Industries
2. Marketing and Innovation
3. Asset and Revenue Management
4. Self Designed

Core courses

1. Success Strategies for the Hospitality and Service Industries
2. Managing Service Operations in the Evolving Business Environment
3. Hospitality, Services and E-Marketing
4. Human Resources Management
5. Managerial Finance and Accounting
6. Data Driven Decision Making
7. Global Strategic Management

Specialization courses

General Management for Service Industries

1. Challenges of Leadership
2. Sustainability in Hospitality and Tourism
3. Risk Management Systems in Hospitality

Asset and Revenue Management

1. Revenue Management
2. Property and Asset Management
3. Financial Strategy and Planning

Marketing and Innovation

1. Brand Management
2. Integrated Marketing Communications
3. Innovation and Product Research

Self Designed

This option is for students who have an interest across all 3 specializations and can choose 3 courses from the various specializations pathways – subject to availability.

Final Core Course

1. Applied Business Project

Download full program details and course descriptions.

Postgraduate Certificate in International Hospitality and Services Administration

Students following the online Postgraduate Certificate program will complete two core courses and choose an additional four from all other modules available from the Online MBA program.

Core courses

1. Success Strategies for the Hospitality and Service Industries
2. Managing Service Operations in the Evolving Business Environment

Elective courses (choose any four)

1. Hospitality, Services and E-Marketing
2. Human Resources Management
3. Managerial Finance and Accounting
4. Data Driven Decision Making
5. Global Strategic Management
6. Challenges of Leadership
7. Sustainability in Hospitality and Tourism
8. Risk Management Systems in Hospitality
9. Revenue Management
10. Property and Asset Management
11. Financial Strategy and Planning
12. Brand Management
13. Integrated Marketing Communications
14. Innovation and Product Research

Download full program details and course descriptions.

Postgraduate Diploma in International Hospitality and Services Management

Students studying the online Postgraduate Diploma program will complete six of the seven core modules, and choose six of the specialization courses (36 credits) from the Online MBA program.

Core courses

1. Success Strategies for the Hospitality and Service Industries
2. Managing Service Operations in the Evolving Business Environment
3. Hospitality, Services and E-Marketing
4. Human Resources Management
5. Managerial Finance and Accounting
6. Data Driven Decision Making
7. Global Strategic Management

Tailor the program to suit your business needs by selecting your preferred six specialization courses from any of the specialization tracks offered on the Online MBA program.

Specialization courses

General Management for Service Industries

1. Challenges of Leadership
2. Risk Management Systems in Hospitality
3. Sustainability in Hospitality and Tourism

Marketing and Innovation

1. Brand Management
2. Integrated Marketing Communications
3. Innovation and Product Research

Asset and Revenue Management

1. Revenue Management
2. Property and Asset Management
3. Financial Strategy Planning

Download full program details and course descriptions.

Professional Development Certificate in International Hospitality & Services Administration

The Certificate program is aimed at students seeking a foundation in management fundamentals, or who are keen to brush up on their knowledge and skills. Course content from the Certificate program can be immediately applied in your workplace.

Students will complete four bridging courses, two core courses, and two elective courses to be awarded the Professional Development Certificate (18 credits in total).

Students seeking the full MBA have the opportunity to apply to transfer to the Online MBA program upon successful completion of the Professional Development Certificate.

Bridge A Courses

1. Economics for Business
2. Marketing

Bridge B Courses

1. Accounting
2. Tourism

Core Courses

1. Success Strategies for the Hospitality and Service Industries
2. Managing Service Operations in the Evolving Business Environment

Elective Courses (choose any four)

1. Hospitality, Services & E-Marketing
2. Human Resources Management
3. Managerial Finance & Accounting
4. Global Strategic Management
5. Challenges of Leadership
6. Sustainability in Hospitality & Tourism
7. Risk Management in Hospitality
8. Revenue Management
9. Property & Asset Management
10. Financial Strategy & Planning
11. Brand Management
12. Integrated Marketing Communications
13. Innovation & Product Research

Download full program details and course descriptions.

Professional Development Diploma in International Hospitality & Services Administration

The Diploma program is aimed at those seeking an industry qualification to complement their existing professional profile, but who may not have the academic background to enroll in the full Online MBA. This route also provides the opportunity for industry professionals to enhance their critical thinking and problem solving skills, by offering relevant content across a range of topics taken from the Online MBA curricula that can be immediately applied into their workplace.

Students seeking the full MBA have the opportunity to apply to transfer to the Online MBA program upon successful completion of the Professional Development Diploma.

Students will complete four bridging courses, two core course, and eight elective courses from the MBA program to be awarded the Professional Development Diploma (36 credits in total).

Bridge A Courses

1. Economics for Business
2. Marketing

Bridge B Courses

1. Accounting
2. Tourism

Core Courses

1. Success Strategies for the Hospitality and Service Industries
2. Managing Service Operations in the Evolving Business Environment

Elective Courses (choice of any eight of the following)

1. Hospitality, Services & E-Marketing
2. Human Resources Management
3. Managerial Finance & Accounting
4. Global Strategic Management
5. Challenges of Leadership
6. Sustainability in Hospitality & Tourism
7. Risk Management in Hospitality
8. Revenue Management
9. Property & Asset Management
10. Financial Strategy & Planning
11. Brand Management
12. Integrated Marketing Communications
13. Innovation & Product Research

Download full program details and course descriptions.

Admission Requirements

Online MBA in International Hospitality and Service Industries Management

Education

1. Bachelor Degree - preferably in Hospitality, Tourism or Event Management, or a Business Degree or equivalent qualification. Extensive managerial experience will also be taken into consideration.

Work Experience

1. Significant, relevant work experience

English Proficiency

1. Applicants for whom English is not a mother tongue (or have not studied for 3 years in an English environment) will need to demonstrate English proficiency comparable to:
   1. Minimum TOEFL score of 575 paper based or 230 for the computer scoring system or 90 for the internet based test
   2. Certificate in Advanced English (CAE): Grade B
   3. I.E.L.T.S. minimum overall of 6.0. in all components (certificates must have been issued in the 12 months prior to admission)

   All applicants will be evaluated on an individual basis. Contact an Enrolment Advisor to schedule a personalized assessment of your application.

Post Graduate Certificate in International Hospitality and Services Administration

Education

1. Bachelor Degree - preferably in Hospitality, Tourism or Event Management, or a Business Degree or equivalent qualification.

Work Experience

1. Significant, relevant work experience

English Proficiency

1. Applicants for whom English is not a mother tongue (or have not studied for 3 years in an English environment) will need to demonstrate English proficiency comparable to:
   1. Minimum TOEFL score of 575 paper based or 230 for the computer scoring system or 90 for the internet based test
   2. Certificate in Advanced English (CAE): Grade B
   3. I.E.L.T.S. minimum overall of 6.0. in all components (certificates must have been issued in the 12 months prior to admission)

All applicants will be evaluated on an individual basis. Contact an Enrolment Advisor to schedule a personalized assessment of your application.

Professional Development Diploma / Certificate Programs

Education

1. Relevant tertiary education preferred

Work Experience

1. Significant, relevant management or supervisory work experience

English Proficiency

1. Applicants for whom English is not a mother tongue (or have not studied for 3 years in an English environment) will need to demonstrate English proficiency comparable to:
   1. Minimum TOEFL score of 575 paper based or 230 for the computer scoring system or 90 for the internet based test
   2. Certificate in Advanced English (CAE): Grade B
   3. I.E.L.T.S. minimum overall of 6.0. in all components (certificates must have been issued in the 12 months prior to admission)

All applicants will be evaluated on an individual basis. Contact an Enrolment Advisor to schedule a personalized assessment of your application.

Application Requirements

The admissions criteria for the MBA, Postgraduate Certificate, and Postgraduate Diploma are:

1. Completed application form
2. Detailed Curriculum Vitae (CV) / Resume
3. Study Plan and Post Study Plan (signed & dated) (500-800 words total) that includes details on candidates:
   1. Personal and professional goals
   2. Academic experience
   3. Research experience
   4. Work and other hospitality related experience
   5. Personal qualities
   6. Why you have chosen to apply to Glion
   7. How will you use your MBA upon graduation
4. Copy of your passport
5. Certified copy of latest academic transcripts
6. Application Fee $150 US

Professional Development Programs

To discuss the application process for the Professional Development programs, please fill in an Information Request Form. An Enrollment Advisor will be in touch with you shortly after.

Intake Dates

2013 Start Dates:

1. May 20
2. October 28

MBA Completion Time

1. 2.5 years (10 courses of 8 weeks each plus 2 week study breaks); and
2. Applied Business Project (16-30 weeks to complete)

Postgraduate Certificate Completion Time

1. 15 months (6 courses of 8 weeks each plus 2 week study breaks)

Postgraduate Diploma Completion Time

1. 30 months (12 courses of 8 weeks each plus 2 week study breaks)

Professional Development Programs

To discuss upcoming intake dates for the Professional Development programs, please fill in an Information Request Form. An Enrollment Advisor will be in touch with you shortly after.

Fees & Finance

With the Online MBA and Postgraduate programs, you will pay 'per course'. This flexible payment plan means that you effectively pay as you learn.

Below we give you a breakdown of the full tuition fee per credit along with the application, materials and technology fees required for the course.

Program	Credit Requirement	Cost
MBA	36 credits	$833 per credit
Postgraduate Diploma
Postgraduate Certificate	18 credits
Professional Development Diploma	30 credits (Core Courses)
	6 credits (Bridging Courses)	$666 per credit
Professional Development Certificate	12 credits (Core Courses)	$833 per credit
	6 credits (Bridging Course)	$666 per credit

Additional fees:

1. Application Fee (one time charge with application form) $150
2. Materials Fee* (per course) $150
3. Technology Fee (per course) $30

*Price per course applies to two Bridging Courses for Professional Development programs.

All billing and payment should be made in US Dollars. Invoices will be sent to students via their email with the possibility of two methods of payment; either with a credit card or via bank transfer.

What's included in your Materials Fee:

Fee provides access to the Glion online library and all materials, articles, e-books, multi-media presentations and additional software delivered with the Blackboard learning environment.

What's included in your Technology Fee:

Fee provides 24/7 access to eLearning environment, including Blackboard, your Glion email service and all technology subscriptions and user fees.

What's not included in your fee:

1. Physical facilities at Glion Institute of Higher Education campus in Switzerland
2. Graduation fee (estimated at $200)

Payment plan and deadlines may change and are subject to our Terms and Conditions

Download price information